FAQ for The Postage Meter Guys

Current Page - FAQ's

Please click on any question to reveal the answers.

Question 1-	Are your ink cartridges made of new or recycled materials?
Question 2-	What are your shipping charges?
Question 3-	If I'm not satisfied with your product can I return it for a refund?
Question 4-	Does your ink last as long as the Pitney Bowes/Secap cartridges? How about Neopost/Hasler cartridges? How about Francotyp-Postalia cartridges?
Question 5-	What are your payment terms?
Question 6-	How long is my warranty from Pitney Bowes?
Question 7-	What do we do if our machine supplier says we have to use their ink?
Question 8-	Is your company environmentally friendly? Are you a green company?
Question 9-	Why do you help customers find a good deal when acquiring a new Postage Meter? What's in it for you?
Question 10-	Why does our rep recommend that we buy ink from you?
Question 11-	Are you aligned with Pitney Bowes?
Question 12-	How do you obtain your real Pitney Bowes ink cartridges?
Question 13-	What does the Government say about the use of 3rd party ink?
Question 14-	What is United States Postal Service's policy about the use of 3rd party ink?
Question 15-	What is your warranty?
Question 16-	What does Pitney Bowes think about the print head situation? Should we purchase the cleaning kit Pitney Bowes sells to clean our print head?
Question 17-	Our supplier says that we have to buy supplies from them as we have a lease contract for the machine.
Question 18-	Our supplier has told us that we may void our warranty if we use any 3rd party ink cartridges.